Privacy Policy

Last Updated: 7th February 2025

Grime Time (“we,” “us,” “our”) understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, https://www.grimetime.com/ (“our website”) or uses our services, and we will only collect and use personal data in ways that are described here, in a manner that is consistent with our obligations and your rights under the law.

Please read this privacy policy (the “Privacy Policy”) carefully and ensure that you understand it. Your acceptance of the Privacy Policy is deemed to occur upon your first use of our website or subscription to the services we provide. If you do not accept and agree with the Privacy Policy, you must stop using our website and services immediately.

1. Introduction 1.1 This Privacy Policy explains how we handle your personal data as a private user of our website or as a professional user (“Customer”) of our website and associated services.

2. How We Use Your Personal Data 2.1 In this section, we outline: (a) The general categories of personal data we may process (b) The source and specific categories of any data we did not obtain directly from you (c) The purposes for processing personal data (d) The legal basis for processing

2.2 If you are a private user of our website, we may process your user data (“user data”). This may include your name, email address, phone number, and details regarding the services you require. This information is collected when you complete our online forms. The legal basis for this processing is your consent.

2.3 We may process data about your usage of our website and services (“usage data”), including IP addresses, browser types, operating systems, referral sources, page views, and navigation paths. This data is collected through analytics tracking to improve our website and services. The legal basis for this processing is our legitimate interests in monitoring and improving our website.

2.4 If you are a Customer, we may process account data (“account data”), including your business name, registration number, VAT number, address, contact name, email, and phone number. This information is provided when you register an account with us. The legal basis for this processing is consent and contract performance.

2.5 If you are a Customer, we may process publication data (“publication data”) for enabling and managing service listings on our website. The legal basis for this processing is consent and contract performance.

2.6 If you are a Customer, we may process transaction data (“transaction data”) relating to service purchases, which may include your contact details, payment information, and transaction history. This data is used to supply services and maintain records. The legal basis is contract performance and legitimate interest in business administration.

2.7 We may process notification data (“notification data”) for sending updates, newsletters, or promotional content. The legal basis is your consent.

2.8 If you are a private user requesting quotes, we may process enquiry data (“enquiry data”) to match you with relevant service providers. The legal basis is your consent.

2.9 Correspondence data (“correspondence data”) may be processed for communication purposes. The legal basis is our legitimate interest in managing communications.

2.10 We may process any of your personal data where necessary for legal compliance or protection of legal rights.

3. Providing Your Personal Data to Others 3.1 We do not sell your data but may share it with: (a) Service providers assisting in website operation, analytics, and payment processing (b) Legal authorities if required by law

4. International Data Transfers 4.1 Your data may be stored outside of the UK and EEA. We ensure any transfers comply with relevant data protection laws and that data is safeguarded.

5. Retaining and Deleting Personal Data 5.1 We retain personal data only as long as necessary for its intended purpose. 5.2 We may retain: (a) User data for up to 24 months (b) Account data for three years after last activity (c) Transaction data for three years after the last payment (d) Correspondence and usage data for up to five years

5.3 Some data may be retained longer to comply with legal obligations.

6. Your Rights 6.1 You have the right to: (a) Access your personal data (b) Request corrections to inaccurate data (c) Request deletion of your data (subject to legal limitations) (d) Restrict processing under certain conditions (e) Object to processing based on legitimate interests (f) Withdraw consent where applicable

7. Third-Party Links 7.1 Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Cookies 8.1 We use cookies for website functionality, analytics, and personalized content. You can manage cookie preferences via your browser settings.

9. Changes to This Privacy Policy 9.1 We may update this policy. Changes will be posted with a revised “Last Updated” date.

10. SMS Consent Message By submitting, you agree to receive text messages at the provided number from Grime Time Dumpster Rental. Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply “STOP” to any text message you receive from us. Reply HELP for assistance.

11. Sharing of Personal Information via SMS/Text Message:

We do not share, sell, or disclose your personal information or mobile opt-in data to third parties without your explicit consent, except where required by law. Your information is kept confidential and used solely for the purposes you have agreed to. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties. Text messaging opt-in data is not being shared with third parties.

12. Opting Out of Text Messages:

You have the right to opt out of receiving text messages from Grime Time Dumpster Rental at any time. To opt-out, you can reply “STOP” to any text message you receive from us.

13. Consent and Opt-In of Text Messages:

By providing your phone number and opting in to receive text messages, you consent to the collection and use of your personal information as described in this policy. We ensure that your consent is obtained explicitly and that you are informed about the types of messages you will receive. 

14. Contact Us If you have any questions about this Privacy Policy, contact us at:

Grime Time
info@grimetime.com